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Privacy Policy

MOCEAN takes your privacy seriously and is committed to protecting the privacy of any personal information we obtain.

This privacy policy explains how your personal information will be treated as you access and interact with the Mocean website. Personal information is information about you that identifies you or information by which your identity can reasonably be determined. This policy concerns personal information which you provide to Mocean when you communicate with us through the website and information we collect from you when you access the website.

Information Collected By Us

Mocean Internet Sales respects your privacy. We collect customer information in an effort to improve your shopping experience.

When you access the website, you can browse the website without revealing your identity. In order to improve our website, we may use “cookies” to track your visit. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.  Although the website is viewable even if you disable the cookie function on your browser, if you disable cookies, some advanced and customised features or offerings may not be available to you.

This information does not identify you personally and will not be matched with any information which does identify you personally. Mocean does not use cookies to track your personal information.

Data Security

Safeguards will be maintained to protect personal information against unauthorised access, alteration, destruction, use or disclosure and against accidental loss. Any personal information that you submit to our website is held with the strictest confidence. Mocean uses and implements industry standards for the security and protection of information collected from its users. Once your personal information comes into Mocean's possession, we will take all reasonable steps to protect that information as described.

Credit Card Security

We work hard to provide a safe and convenient online shopping experience. That means we safeguard the integrity of our customers' credit card information. We use Secure Sockets Layer (SSL) technology and other secure encryption methods to protect the security of your credit card information as it is transmitted to us.

Contact Details

If you have any questions or feedback about privacy, wish to request a change to the information you have previously provided, or who wish to make a complaint, please contact Mocean as set out below:

Email:  sales@mocean.co.uk